1). Add the item(s) you wish to purchase to your basket.
2). Once you have finished shopping click ‘Proceed to Checkout'.
3.) Choose your delivery location from the drop down list, this will automatically calculate any delivery charge and add it to your order.
Please note that whilst our prices include free delivery to UK mainland addresses there will be an additional charge for international (non-UK) destinations. There will also be an additional charge for orders over 2 kilograms in weight to the Channel Islands, Highlands & Islands - please see below
4.) Click 'Proceed to Checkout'.
5). Complete the checkout form.
6). To pay by debit/credit card or PayPal click ‘Proceed to PayPal’ to complete your purchase. Once checkout is complete you will receive an email confirming your order.
Please note that PayPal process our card payments and you do not need to have a PayPal account to use your debit or credit card.
7). Once your order has been processed you will receive a further email confirming dispatch and, where relevant, tracking information.
Orders over 2 kilograms in weight are delivered by FedEx, UPS or similar international couriers and the delivery charge is dependent on your location. This is highlighted in the applicable product descriptions where we ask you to contact us for a shipping quotation before placing your order.
This may also apply to multiple item orders if the total weight is over 2kg.
Once you are happy with the international delivery charge please follow steps 1 - 3 above. Your delivery option will show 'INTERNATIONAL SHIPPING COST WILL BE CONFIRMED BY INVOICE ONCE YOUR ORDER IS RECEIVED - Please Proceed to Checkout'.
Click 'Proceed to Checkout'.
Complete the checkout form.
The screen will then show a message thanking you and confirming your order amount and order number. We will make every effort to source the most economical shipping solution and then send an invoice to cover the amount for international delivery to your location.
Once this invoice is settled your order will be processed and you will receive a further email confirming dispatch and tracking information.
We strongly recommend that our international customers contact us to confirm delivery costs before placing an order.