Shopping at Old Hand Tools is similar to any other online shop.
You can pay for your order using your credit card, debit card or PayPal.
If you have a PayPal account the PayPal Checkout button in the shopping basket will allow you to complete checkout without having to fill in your address and contact details on our site.
Should you wish to pay by cheque (UK banks only) or bank transfer please contact us first. Items will be dispatched once funds have cleared.
We are happy to accept returns within 14 days of delivery. The cost of return postage/shipping is the responsibility of the customer and we would always recommend that you use a traceable/tracked service. Please contact us before returning any items.
All of the items on our site have been used previously unless otherwise stated in the description. Although we aim to detail any obvious points in our descriptions the items will typically show signs of age and use. Those items with a cutting edge may require sharpening and/or honing if intended for use. Some items may require adjustment/setting up before use. If any of our wooden items show signs of woodworm a standard woodworm treatment will be applied. Any exit holes are filled with wax so that the hole positions remain obvious. Please note that we cannot guarantee that our items are 100% free of woodworm.
Please note that any local import duties, customs charges or taxation are the sole responsibility of the buyer.